Free guides

Free guides for CHC families

Practical, expert-written guides to help you navigate NHS Continuing Healthcare — from first steps through to appeals. All free, no account required.

New to CHC? Start with the essentials:

Complete CHC Guide Care Home Funding How to Appeal

Family supporting elderly relative through care assessment

7 Mistakes Families Make with CHC

80% of CHC applications are rejected — often because of avoidable mistakes. This guide covers the seven errors families make most often and how to avoid them.

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Elderly woman leaving hospital with adult children

Time-sensitive

Hospital Discharge CHC Action Plan

When a family member is being discharged, time is critical. This step-by-step plan tells you exactly what to do to trigger a CHC assessment before discharge.

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Assessment prep

DST Domain Evidence Builder

The Decision Support Tool has 12 domains. This guide walks through each one with examples of strong evidence so you can prepare before the assessment meeting.

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Templates included

CHC Appeal Letter Templates

Ready-to-use appeal letter templates for families who have been refused CHC funding. Includes formal appeal, reconsideration, and IRP submission letters.

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Claim back costs

Retrospective CHC Claims

If your relative was never assessed for CHC but should have been, you may be able to claim back care costs from April 2012. This guide explains the process.

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All guides are written by the CareAdvocate team and based on current NHS England guidance. For personalised help with your specific situation, contact us or use our free eligibility screener.