Has capacity
They can authorise the request
Ask them to make the SAR directly or sign a clear written authority for you to help.
LPA guidance
Do you need Lasting Power of Attorney for CHC records?
If your relative lacks mental capacity, getting the right authority in place often comes before the records request. This page helps you decide whether to request records now or start with LPA registration.
Send me the LPA guidance pack
Get the practical checklist by email, then receive reminders timed around the OPG registration window.
Lacks capacity + LPA
Use registered H&W LPA
Attach certified proof of authority when requesting care and medical records.
Lacks capacity + no LPA
Start with authority first
Expect pushback from record holders. LPA registration is usually the more reliable route.
Fee and timing
OPG registration is £92 per LPA. Health & Welfare and Property & Financial Affairs are separate applications. Some families qualify for fee remission or exemption.
Plan around 8 to 10 weeks before the registered document is available, and allow extra time for signature or witness corrections.
Partner disclosure
CareAdvocate may receive a referral fee if you use a partner for LPA preparation. This does not change the price you pay.
LPA preparation and registration are handled by the partner or by you directly with OPG, not by CareAdvocate.
Common questions
Do I need a Health & Welfare LPA to request records?
If your relative has capacity, they can request records themselves or authorise you. If they lack capacity, a registered Health & Welfare LPA is usually the cleanest authority route.
How long does LPA registration take?
Families should plan around an 8 to 10 week registration window, though timing can vary with OPG workload and application errors.
How much does an LPA cost?
The OPG registration fee is currently £92 per LPA, with fee remission or exemption available for some low-income applicants.