Mandatory first appeal step
Grounds of Appeal Assessment
A 3-6 page written assessment of whether your negative CHC decision has arguable grounds to challenge, what those grounds are, and what route makes sense next.
Appeal fit
The right response depends on why the decision failed.
A refusal does not automatically mean a full appeal pack is the right purchase. Some cases need more evidence first. Some need Local Resolution. Some are already at IRP. Some should be paused.
Evidence refresh
When the refusal may be premature because key records, daily notes, or clinical evidence are missing.
Local Resolution
When there is an arguable challenge to the ICB decision and the first appeal stage is still open.
IRP preparation
When Local Resolution has upheld the refusal and the case is ready for NHS England review.
Complaint or no-action advice
When the problem is process, evidence access, or a weak case rather than a strong appeal route.
Best for
- Families who have been refused CHC and do not know whether the decision is worth challenging.
- People who feel the assessment was wrong but need help separating evidence issues from process issues.
- Families worried about spending hundreds more before knowing whether there is a real route.
Not for
- Families looking for a completed Local Resolution submission immediately.
- Families who have no decision letter, DST, Checklist, or review outcome yet.
- Families who need a solicitor to advise on litigation or judicial review.
- Families who want someone to attend meetings or represent them at a panel.
What you receive
Written clarity before the next high-stakes step.
The product is deliberately practical: it tells you what is arguable, what is missing, and what route is proportionate.
Grounds grouped by domain scoring, well-managed needs, evidence omissions, and process concerns.
A plain-English route recommendation: appeal, gather more evidence, complain, or pause.
A readiness view for Local Resolution or IRP.
Credit towards a preparation pack if the assessment recommends continuing.
How it works
A controlled process, not a generic appeal template.
Upload the decision paperwork
Start with the refusal letter and completed assessment documents. Add records or notes that show what was missed.
We review the decision against CHC criteria
The assessment focuses on whether there are challengeable errors, not just whether the outcome felt unfair.
You receive a written route recommendation
You leave knowing whether to appeal, refresh evidence, complain about process, or avoid paying for further preparation.
What to have ready
- The negative CHC decision letter and completed DST, Checklist, or review outcome.
- Any Local Resolution or IRP correspondence already received.
- Care records, daily notes, medication charts, assessments, and family observations that were not properly considered.
- A short timeline of what happened and any deadlines you have been given.
Start safely
Do not pay for full appeal preparation until the grounds are clear.
The staged route is designed for anxious, time-pressured families who need a clear answer before spending more money.
Full Local Resolution and IRP preparation are only offered after the grounds assessment shows that route makes sense.
How your appeal papers and medical records are protected
Appeal work can involve decision letters, care records, clinical notes, and family statements. We keep the reassurance close to the purchase decision because these documents are sensitive.
- Medical records are stored in AWS London and processed in UK/EU regions.
- Files are encrypted at rest and transferred over HTTPS.
- Access is limited to the reviewer handling your case.
- Medical records and case data are normally deleted 90 days after report delivery.
- Your medical data is not sold, shared for advertising, or used to train public AI models.
Common questions
Will you tell me if an appeal is weak?
Yes. That is the point of the assessment. Weak, premature, or evidence-deficient cases should not be pushed into a full preparation pack.
How quickly do I receive it?
The target turnaround is typically within 3 working days after you upload the decision documents and supporting records.
Is this legal advice?
No. It is CHC advocacy and document-preparation guidance, not legal advice, litigation advice, or representation.