North WestICB

CHC in Greater Manchester: A 28.5% Approval Rate and What It Means

Greater Manchester is England's largest integrated care system, serving 2.8 million people across ten metropolitan boroughs. The region's diverse economy, mixed urban-suburban geography, and concentration of specialist teaching hospitals create a uniquely complex CHC landscape where local referral pathways vary significantly by borough and primary care locality.

Information last verified: 2026-04-06 · England CHC framework

28.5%

Approval rate 2024/25

19.5%

National average

32 / 36

England rank

Approval rate 2024/25

28.5%

National avg: 19.5%

England rank

32 / 36

1 = lowest approval rate

CHC team contact

gmicb.contactus@nhs.net

0161 625 8211

Understanding CHC in Greater Manchester

Greater Manchester's CHC system is fragmented by design — each borough (Manchester, Salford, Trafford, Bolton, Bury, Rochdale, Oldham, Stockport, Tameside, and Wigan) has its own CHC locality team and sometimes operates under slightly different procedures. This fragmentation can work in families' favour (different teams may have different case law knowledge) but more often leads to confusion about jurisdiction, inconsistent assessment standards, and unexpected delays when cases cross borough boundaries.

The largest acute provider, Manchester University NHS Foundation Trust (MFT), dominates discharge planning and CHC screening. MFT's size means that hospital discharge CHC cases are well-documented and screened rigorously — but also that the volume is enormous, and cases can get lost. If you're discharged from an MFT hospital, request written confirmation of CHC screening within 48 hours of discharge. Many families find that verbal assurances are forgotten in the handover between hospital and community teams.

Manchester city centre and Salford areas have higher concentrations of complex health needs driven by older age profiles, deprivation, and substance misuse-related conditions. This means higher CHC referral density in these areas. If you live in central Manchester, Salford, or Wigan, your CHC assessment may be faster (more routine cases, established teams) or slower (higher demand) — timing is unpredictable and varies by month. Always ask your locality team for current wait times before submitting evidence.

A critical issue in Greater Manchester is the boundary between CHC and local authority-funded care, particularly around mental health, learning disabilities, and supported housing. Several judicial reviews have questioned the ICB's decisions to allocate costs to the council rather than NHS. If your case involves mental health or learning disability, document this precisely in your evidence and be prepared to challenge narrow NHS definitions of 'health need'.

CHC approval statistics for Greater Manchester

Source: NHS England official CHC statistics, 2024/25 · Rank 32 of 36 ICBs in England

Above national average(+9.0pp vs national avg)

Standard approval rate

28.5%

National avg: 19.5%

Assessments completed

1,599

456 found eligible

Fast-track approved

5,017

of 5,017 fast-track assessments

Local review requests

58

24.1% changed to eligible

Currently receiving CHC

2,373

Snapshot Q3 2025/26

England rank

32 / 36

1 = lowest approval rate

How Greater Manchester compares — 2024/25

This ICB
28.5%
National avg
19.5%
England best
42.4%
England worst
5.9%

Three-year approval rate trend

2022/23
30.4%
2023/24
30.4%
2024/25 (latest)
28.5%

National average: 19.5% in 2024/25 · Source: NHS England

What this means

Greater Manchester approves 28.5% of standard CHC applications — 9.0 percentage points above the national average of 19.5%. This is encouraging, but approval rates are an average across thousands of cases. Individual outcomes still depend heavily on the quality of evidence presented at the Decision Support Tool assessment.

How to apply for CHC funding in Greater Manchester

NHS Continuing Healthcare (CHC) is assessed and funded by your local Integrated Care Board. If you live in the Greater Manchesterarea, here's what you need to know.

Step 1: Request a CHC screening

You can request a CHC Checklist screening at any time — in hospital, at home, or in a care home. Contact your GP or the Greater Manchester CHC team on 0161 625 8211 to start the process.

Step 2: The Checklist assessment

A healthcare professional will complete the CHC Checklist with you. If you score positively on two or more domains (or one domain at "priority" level), you'll be referred for a full assessment.

Step 3: The full Decision Support Tool assessment

A multidisciplinary team will carry out a comprehensive assessment using the Decision Support Tool (DST). This evaluates your needs across 12 care domains.

Advocacy tips for Greater Manchester

These tips are specific to applying for CHC in the Greater Manchester area.

action

Identify your borough and CHC locality team first — Greater Manchester has 10 separate teams. Contact gmicb.contactus@nhs.net or call 0161 625 8211 with your postcode to get direct contact details for your locality.

action

If discharged from a hospital (especially MFT), request written CHC screening confirmation in writing within 48 hours. Hospital discharge teams often screen verbally and then claim no recall when questioned later.

action

For mental health or learning disability cases, be exceptionally clear about which costs are health-based (NHS) versus social care (council). Many Greater Manchester rejections turn on this boundary — judicial reviews suggest the ICB has been too restrictive in its definitions.

action

Expect variation between borough teams. If your case is rejected, ask for a comparison of similar cases in neighbouring boroughs (via Freedom of Information). Inconsistency is a strong grounds for appeal.

action

Consider joint working with your local authority children's or adult social care team. In Greater Manchester, DHSCs and councils sometimes contest ICB decisions in writing, which strengthens appeals.

Hospital trusts in Greater Manchester

These are the main NHS trusts whose patients may be assessed for CHC in this area. If your relative is being discharged from one of these hospitals, ask the ward about CHC screening.

Manchester University NHS Foundation Trust (MFT)

Manchester Royal Hospital, Royal Manchester Children's Hospital, Manchester Royal Eye Hospital, Wythenshawe Hospital, Trafford General Hospital

Stockport NHS Foundation Trust

Stepping Hill Hospital

Pennine Acute Hospitals NHS Trust

Royal Oldham Hospital, Fairfield General Hospital, Royal Rochdale Hospital

Bolton NHS Foundation Trust

Bolton Hospital

Tameside and Glossop Integrated Care NHS Foundation Trust

Tameside Hospital, Glossop community sites

Greater Manchester Mental Health NHS Foundation Trust

Multiple mental health units across 5 boroughs

Contact Greater Manchester

Address

NHS Greater Manchester Integrated Care Board, Unit 4, 55 Newton Street, Manchester, M1 1FT

Visit the official Greater Manchester CHC page →

Frequently asked questions

Which CHC team handles my case in Greater Manchester?

Each of Greater Manchester's ten boroughs has its own CHC team. Your team depends on your GP registration or your address. Contact gmicb.contactus@nhs.net or call 0161 625 8211 with your postcode to be routed to the correct team. Teams cover: Manchester, Salford, Trafford, Bolton, Bury, Rochdale, Oldham, Stockport, Tameside, and Wigan.

How long does CHC assessment take in Greater Manchester?

Wait times vary by locality and current demand. Central Manchester and Salford often have higher referral volumes, which can extend assessment time. The target is 28 days from DST completion to decision, but many localities fall short. Contact your locality team directly to ask their current wait time before you submit your evidence package.

What if I'm discharged from Manchester University Hospital?

MFT discharges should trigger automatic CHC screening. Request written confirmation of screening within 48 hours of discharge. If you're told screening was done but no documentation is provided, escalate to MFT's patient advocates or the ICB's complaints team. Many families find MFT discharge teams don't follow up on CHC screening.

Can I appeal a CHC decision rejected because of a mental health or learning disability boundary dispute?

Yes. Greater Manchester has seen several judicial reviews on this issue. If the ICB claims your mental health or learning disability support is 'social care' rather than 'health need', document this clearly and appeal. Consider legal advice — boundary disputes are technical and benefit from specialist knowledge.

Official resources

CHC funding support for families in Greater Manchester

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